Q: What size of EFB fiber can I obtain from your EFB Chipper?
A: We have samll-media-heavy duty EFB Chipper, output fiber length will be 10-35mm.
Q:Can you customize the electric motors and control panel for power supply 3 phase 415V?
A: Yes, customized electric motors and electric control cabinet are available. We also acknowledge that in Malaysia, people like soft start the machine.
Q:How is about the manual book(English language)? Does it included?
A: Sure. We will also supply necessary video for spare parts replacement.
Q:In case we need your technicians to come for installation and commissioning, how much you will charge?
A: Please take following cost into consideration:
1. Visa cost
2. Return air tickets
3. Food & accommodation
4. Salary during commissioning: $80 per day per person, about 7-10 days.
Q:How Long is the guarantee of your EFB Chipper and EFB fiber extractor?
A: One year from the machine shipping on board date.
Q:EFB long fiber extractor required whether pressed EFB or Raw EFB?
A: Pressed EFB with oil residues less than 1% and moisture level less than 45%.
Q:What is the moisture content requirements for EFB Chipper? Can we just throw in EFB right after collected from oil mill?
A: There is no strict requirements for input EFB, but when your EFB is right after collected from oil mill, you will need a screen with bigger hole diameter in order to avoid jam.
Q:I already have line production for EFB long fiber, for short fiber, I want to make them into pellets, what kind of machine shall I need?
A: As we also supply long fiber production equipment, we understand there are some percent of short fiber rpduced in your long fiber produciton. THey are not wastes, they can be used to make EFB pellets or Briquettes to add the value.
If you want to make EFB pellets, the process steps are:
Fiber separating-fiber milling- drying-pelleting-cooling-packing